billing

We accept most insurances. We will submit insurance claims for all office and surgical services. As a courtesy, we also file secondary
insurance claims. You are responsible for:

 

  • Co-payments at the time of service

  • Deductibles or co-insurance

  • Services not covered by your insurance company



Do you have billing questions? Please call Erika  443-471-3288 ext 707

 

Patient Statements

Your charges will all be included in a single monthly statement. Although your insurance company may cover the charges, you will continue to receive statements on your account until all charges have been paid.


Payment Methods

You may pay your bill by mail, over the phone or in person. We accept cash, personal checks, Visa , American Express  and MasterCard.


Payment Plans

If you have an outstanding balance after your insurance provider's contribution and are unable to pay the total within 30 days of service, you may arrange to pay in monthly installments.

Contact our billing and insurance department at  443-471-3288 ext 707  to make a payment or arrange a payment plan.


Understanding Your Insurance

If your insurance does not have our facility listed as a provider, please call our office and speak with the insurance department with any concerns or questions.

It is very important for you to be aware of the requirements of your health insurance policy so that you will save out-of-pocket expenses and frustration later. Our staff will do its best to help, but we cannot know everything about the hundreds of insurance plans available to our patients. If you have questions about your benefits, call your insurance company’s member services department or go to your employer’s human resources department.

 

Referrals

Some patients may need a referral/authorization from your primary care physician before you see a specialist or have testing done. It is your responsibility to obtain the referral/authorization, if required for your visit. Failure to do so could leave you responsible for charges. In most cases, the insurance company will not allow your PCP to authorize the visit retroactively.

If your physician gives you a written order for testing or refers you to a specialist, do not assume that these services have been cleared through your insurance plan. Your physician may not be aware of your insurance requirements.

It is your responsibility to ask our staff for any paperwork that may be required. If you are given a written referral or order form, remember to bring it to your appointment.


Office Visits

Payment is due at the time of services, except for Medicare or Medicaid patients. If your insurance requires a referral from your primary care provider, it is your responsibility to bring it to your appointment or you will have to reschedule. Also not that you will be billed $25.00 for appointment cancellations without 24 hours notice.


Surgery

We will call your insurance company to verify coverage and pre-certify your surgery. As a courtesy, we will file your claim to your insurance. You will be responsible for your deductible and the co-insurance that has not been met and is not covered by your insurance. This amount will be collected before your surgery.

If you do not have insurance, we will give you an estimate of the surgery charge, which is due before your surgery.

Please note: Our bill is for the surgeon’s fee only. You may also receive bills from anesthesiology, pathology, laboratory, radiology, the hospital, and sometimes consulting physicians or assistant surgeons.

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Come to Total Women's Health of Baltimore for compassionate, cost-effective and high quality health care for women of all ages
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