We accept all insurances. We will submit insurance claims for
all office and surgical services. You are responsible for:
- Co-payments at the time of service
- Deductibles or Co-insurance
- Non-covered services by your insurance company
As a courtesy we also file secondary insurance claims.
How to pay:
You may pay your bill by mail, over the phone or in person. We
accept cash, personal checks, Visa, MasterCard, American Express,
and Discover.
Patient Statements:
Your charges will all be included in a single monthly statement.
Although your insurance company may cover and pay for the charges,
you will continue to receive statements on your account until all
charges have been paid.
Payment plans are available:
After your insurance has paid and you have an outstanding balance
and you are unable to pay the total within 30 days of service,
you may arrange to pay in monthly installments, which would be
due at the same time each month. Contact our billing and insurance
department at (409) 670-9200 to arrange a payment plan.
Understanding Your Insurance:
It is very important for you to be aware
of the requirements of your health insurance policy so that you
will save out-of-pocket expenses and frustration later. Our staff
tries to be helpful to you, but we cannot know everything about
the hundreds of insurance plans available to our patients. If
you have questions about your benefits, call your insurance company’s member service department
(listed on the back of your insurance card) or go to your employer’s
human resources department. Managed care plans, in particular,
have many rules that you and your physician must follow. For example,
you will most likely need a referral/authorization from your primary
care physician (PCP) BEFORE you see a specialist or have testing
done. IT IS YOUR RESPONSIBILITY TO OBTAIN THE REFERRAL/AUTHORIZATION,
IF REQUIRED, FOR YOUR VISIT. Failure to do so could leave you responsible
for charges. In most cases, the insurance company will not allow
your PCP to authorize the visit retroactively. When your physician
gives you a written order for testing or refers you to a specialist,
DO NOT assume that these services have been cleared through your
insurance plan. Your physician may not be aware of your insurance
requirements.
You must take the responsibility to ask our staff for
any paperwork that may be required.
When you are given a written referral or order form, remember
to take it along to your appointment.
If your insurance does not have our facility listed as a provider
please call our office and speak with the insurance department
with any concerns or questions.
To help you to spend less time in the waiting
room, we made a copy of the forms you will need to fill out prior
to your office visit.
Dr. Oliver.
Our Policy
OFFICE VISITS:
Payment is due at the time of services
except for Medicare or Medicaid. If your insurance requires a
referral from your PCP it is your responsibility to bring it to
your appointment or you will have to reschedule.
SURGERIES:
We will call your insurance company to verify
coverage and pre-certify your surgery. Out of courtesy we will
file your claim to your insurance. You will be responsible for
your deductible and the co-insurance that has not been met and
is not covered by your insurance. THIS AMOUNT WILL BE COLLECTED
BEFORE YOUR SURGERY.
If you do not have insurance we will give you an estimate of the
surgery charge, which will be due before your surgery.
OTHER CHARGES:
Our bill is for the surgeon’s fee
only. You will also receive bills from anesthesiology, pathology,
laboratory, radiology, the hospital and sometimes consulting
physicians or assistant surgeons.
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